Shipping policy
Last updated: September 12, 2024
At URSKIN Beauty, we strive to ensure your products arrive in a timely and secure manner. Please review our shipping policy below.
Processing Time
• All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
• You will receive a confirmation email once your order has been shipped, along with tracking information.
Shipping Rates and Delivery Estimates
• Domestic Shipping: We offer standard shipping within [country], which typically takes 3-7 business days depending on your location.
• International Shipping: For international orders, delivery times may vary depending on the destination. International shipping typically takes 7-21 business days.
• Shipping rates will be calculated and displayed at checkout based on your location and order size.
Shipping Carriers
We use reputable carriers such as [Carrier Names] to ensure your products arrive safely. Once your order is shipped, you will receive a tracking number to follow the progress of your delivery.
Customs, Duties, and Taxes
• URSKIN Beauty is not responsible for any customs fees, duties, or taxes imposed by your country of residence. All fees associated with international shipping are the responsibility of the customer.
Lost or Damaged Packages
• URSKIN Beauty is not liable for packages lost or damaged in transit. If you receive a damaged product, please contact us within 48 hours at [insert customer service email] with your order number and photos of the damaged item(s). We will work with the shipping carrier to resolve the issue.
Order Tracking
Once your order has shipped, you will receive an email containing tracking information. You can use this information to track your order on the carrier’s website.